Ohhhh, branding. I heart you and your power.
A little bit ago I received an email from April asking about how to brand a handmade business, so I’ve taken her answers below [Qs 2-5] and I’m answering them in a really casual manner. The idea is to offer you some quick answers on branding so you feel inspired to work on yours. If you have additional questions for me, leave them in the comments… I’ll reply there so everyone to see ♥.
Having a cohesive brand can be super easy & simple to achieve, but I think knowing what you’re trying to create/communicate is key to branding success. I mean, if you’re the designer then you definitely know the product you’re trying to share, right? So to make this happen, make a list of what you want to communicate, then make a list of how that could be transferred over to your brand’s style. I do believe if you create a brand that’s fun and true to your product/style it can be something you end up obsessing over, because it’s just that much fun to work with. [It’ll be a good kind of obsession, of course *wink*.] Having a solid brand will help your products work *for* you and will help you create eye candy on your blog/shop — your readers/customers will love you for it. And, you’ll love yourself, too :]
How to brand your handmade business:
1. Ummm, what is branding? Branding is an identifiable mark of ownership that you apply to your shop, product or blog. It probably includes your logo but it can also be something relateable to style, like a signature design or color palette [in my case, my signature ruffle]. Your brand can be included on your business cards, packaging, your blog or shop header, through your product photography, a newsletter, etc. Your brand is something that when people see it, they instantly recognize the product as YOURS.
2. Where do you even start with branding — should you keep your blog/biz both the same for easier recognition with your clients/customers? I say keep it simple to start out, but later when you feel comfortable and confident, extend it to other areas of your business. For a blog, consider your header, the style of your writing, your post titles, your buttons. For a shop, also include your packaging and business cards. Think of branding as a way to unify EVERYTHING, but on a simple level. Even if you start out small, make sure you start out solid with your brand. If you have a blog and you promote your shop on it, I recommend both having some similar branding. This style can be through font, colors, overall aesthetic style. There should be some similarity with the two.
3. When starting up {as I am} you want to be as professional as possible, but the costs can add up quick — where do you draw the line? Business cards, branding logos, web fees {for blog hosting as well as a shop like big cartel}, packaging materials, promotional items… My advice is to figure how much money you have to spend, and from there decide how/where your money should be spent. If you’re a start-up business really work towards being debt-free. Maybe you pull money from your savings, but try and work with cash {instead of credit}. Also, write down your business goals, your ideas for products and promotions, and ways to grow. These goals will help you to decide how much money should be spent on branding. If you’re only so-so interested in your shop then you won’t need to spend the same kind of money as you would if you were super, super excited and are ready to get started NOW :] So, I think the line can be drawn at how much you have/want to spend along with how far you want to take your business. I would suggest having business cards designed [www.overnightprints.com is a GREAT resource for printing], have a pretty blog/shop header, purchase some simple packaging supplies [brown paper bags are darling and can be sealed with a custom sticker, or punch 2 holes + string ribbon/twine through to close up the bag]. Also,Freckled Nest is a great company to work with for design help.
4. And if you do start “small” and work your way up, how do you promote yourself if you don’t have much of a shop following to begin with. I know Twitter and Facebook are out there, but how else can you put your brand/logo out in the world to generate buzz? Twitter and Facebook *are* great social media sites to work with and I think every business should have a Twitter account and Facebook fan page. Seriously :] Every great idea needs a little bit of time to grow, but it’s like a snowball that once you start [and you have a solid brand that will help people to easily recognize your work] you’ll start to see results [in a little bit of time these results will grow quickly]. Yeah, the Internet is humungo, but my experience has been that it helps to make the world feel a little bit smaller. It’s amazing how quickly your, “Oh, I know/have heard of them” list grows when you’re using the Internet to help you connect with others. Create a newsletter, use your blog as a platform for your ideas and thoughts. Read other blogs and comment/email the writers. Just introduce yourself :] Just be yourself.
5. Branding — is it worthwhile to spend time doing it yourself or would you recommend forking out the money upfront to have something really professional and unique? Of course you want to look like you know what you are doing and like you are a shop that will stick around! Is it worthwhile? Absolutely. I think learning how something works is really key in growing a business. Even if you learn it just so you’re educated on the subject, but you hire someone else to do it for you, it’s worth it because it will come in handy down the road. This question really speaks to me because it’s exactly how I started sewing and customizing my Blogspot blog. It’s why I have a custom Facebook fan page. It’s how I know how to write code for a button [or a handful of other HTML thingies :] ]. Google is a fantastic tool, as is the public library [!!!], and honestly — most of the time when I’m asked how I did something I respond with, Google. I’m not trying to be rude or unhelpful, I just want to encourage other gals to have more confidence in themselves. Looking back I sort of giggle at the extra steps I took when sewing or customizing my blog, but now that I really understand the how & why I now speed through those same steps. YOU CAN DO IT ♥ – I know you can.
*Bonus tip: When dreaming of your brand and what it should look like, think of what you are creating/sharing. Thing of how it makes the customer feel, what does it sound like, what kind of experiences/adventures do your customers have with your product. What kind of emotions are you prompting your readers to feel? Use your 5 senses to help you brainstorm a fabulous brand: hear, see, touch, smell, and taste.
♥ Have a question? Want to share some encouragement with fellow handmade biz owners? Leave a comment below.
xoxo
Thanks for a great post! I agree, branding helps give your business, however small, a professional ‘look’. I recently worked with a graphic designer to come up with a logo for my company. The questions she asked me before designing helped me to think hard about what i am making, who i am making it for, and why i am doing it. Also, committing to a logo/brand help fortify my commitment to my business. Now that i have a brand, i am working harder towards making my business work!
always such brilliant advice from you Gussy! i also love how down to earth you are with everyone. it is good to see some good, old fashioned, elbow grease kind of hard work pay off for someone who really put their heart and soul into what they love. so many people are after the quick payoff and want their business (whatever it may be) to take off immediately. you are proof that real relationships with people and r.e.a.l. hard work is where it’s at. you are such an amazing role model for the handmade community (consumers and shop owners alike)! keep it up! :)
Thanks for this great post!
I just finally opened my etsy shop this morning!
http://www.etsy.com/shop/thechattymommy?ref=si_shop
My question is about facebook- I am having trouble making my fanpage really work for me- I have checked the help pages and can’t seem to get the answers I need.
I do not keep a facebook page, but was really interested in a fanpage. So, I created a facebook account to have a fanpage.
I can not seem to like other fanpages with my fanpage, but everytime I hit like it is as if my facebook page likes the page and not my fanpage.
Sorry- kinda wordy- any tips from anyone are welcome.
I think if you click on Account in the upper right corner, then click on “Use Facebook as Page” that will fix this. Lemme know? :)
Thank you for the advice Gussy! It is really appreciated. I have been struggling with brand image and recently considered redoing some things…This post just made me want to dive into new ideas right now! Thanks!
Michelle
LittleBlueFeather.etsy.com
LittleBlueFeathers.blogspot.com
Honestly, the thing that stuck out to me the most was when you said to do your best to stay debt free while doing this. Such great advice! and yet such a challenge for many people. Theres nothing in the world like the freedom of being debt free!
xo,
Sarah
Fantastic tips!!!! Thank you so much sweetie!!! xoxo
Can you recommend a good place to purchase tags to sew into our handmade items? (Like your Gussy tags on all of your items.) There are so many places that sell them, I wouldn’t know what is a good price, or who does a good job. Thanks for all the great advice! :)
you can search online for embroidered tags. if you want a specific kind of fabric, be sure to include that in your search. there are so many great sites to shop from and many mail out free samples!
Thank you for taking the time to help all of us who may be fumbling with this issue. I am currenly working on setting up a small shop and you mentioned a few things that I hadn’t even concidered (packaging). Also, I do have a question. It’s not really branding, just opinion. I am a fashion designer and create artwear from vintage and recycled materials. Mostly my line is little girl’s clothing. Is it better to use etsy or set up an independent on-line store?
Just a tip for those looking for a great, affordable logo. If you have a local art school, see if you can find a graphic design student willing to take on the job for a reduced fee (the student employment office can help you with this). There are many talented designers who are willing to do pre-grad work to extend their portfolio. I have a logo (bartered for with a friend) that many long time business people are envious of.
:) I wrote a post on Etsy vs. Big Cartel, sharing both sides to the sites — have you read that? Here’s the link:
http://www.gussysews.com/2010/04/etsy-vs-big-cartel/
Here’s more of my opinion, since you asked: If you’re looking to grow your business, choose the independent site option {like Big Cartel}. You’ll be responsible for bringing in your own traffic, but the plus side of this is that potential customers won’t be as tempted to leave your shop and go back to the site’s main page {with Etsy, for example, it’s super easy to click away. There are a lot of distractions because there are a lot of great shops to visit.} Big Cartel is a good “middle” place/site to start with. It’s not completely independent {independent sites start at like $2k and can run up to $10k}, but it will allow you to pick a custom domain and you have 100% control over the shop’s design/coding.
once again, thank you for the information. i was a bit hesitant about the “mall-like” atmosphere of etsy. i had an etsy store a few years ago, but found the upkeep of it to be a nusance. it was like i had to babysit my listings and refresh them everyday to keep myself in the spotlight. seeing your beautiful, professional site is really what made me think i could use another source. thanks!
Etsy is super, super great for new shop owners. They also send out success newsletters via email that I seriously LOVE! You’ll figure out what you want to do, what you need, etc. Maybe you’ll be like me and have a site through Big Cartel but will still heavily shop Etsy and use their newsletters? :]
Thanks for this! I really want to open an etsy shop, and for whatever reason I’m just scared to death! Getting some tips from a blogger/shop owner that I admire {that would be YOU} helps take some of that fear away.
This is really helpful stuff here! So thanks for that.
My question is, what do you do when you want to use an embellishment that is similar to one that someone else uses, like fabric rosettes? With so many “big fish” using them, I don’t want to seem like I’m stealing or infringing on someone else’s idea. But how does someone lay claim to something that there are no less than 293834902 tutorials for on the internet?
This confuses me and makes me afraid to try something for fear of being labeled a thief or copycat.
I have the same question!
I’m having a hard time answering this because I see both sides to it.
On one hand I want to encourage you to take the rosettes and use them to create something new you haven’t seen before.
On the other hand, I understand that there are tutorials and tutorials are meant to be used. HOWEVER, please remember that the people sharing these tutorials aren’t using rosettes for their signature style. These tutorials are written by women who create rosettes for fun. *Just something to keep in mind/consider.*
Why not take the tutorial and create something similar, but different? Find a way to make the rosette your own. Maybe find a way to make a new type of flower? Try and step outside the box here. Do something that no one else is doing. Make it your own amazing new creation :]
I hope this helped a little bit…
I love this response, Gussy, because as I read it, I thought… in the handmade world we are all so inspired by one another; if you see something you really love, think outside the box… how can you bring your style to it, how can you make it relate you your customers? That’s when you can tweak and make it your own. On the flip side, you may see something you love, but it really isn’t what your brand is all about, you may be able to tweak an element of what you like about rosettes and make it fit your style. Sorry if that’s repetitive. :-)
Do you KNOW how much I LOVE you for the FABULOUS resource that you are!
Bunches and bunches!
How can I ever thank you enough my friends!
YOU my dear…are EXCEPTIONAL!
You SHINE…you INSPIRE!
Thank you~
xo
Thank you for this! I am working in the branding thing now and there is some awesome info in this post.
Thank you!
Thanks for always being willing to share your wealth of wisdom! I’m starting the process of opening an Etsy shop and have a question (or two!)…I feel like a ‘Joy of all trades’ and am not quite sure how to narrow things down and focus on one or two types of product. I make stationery, greeting cards, bind journals, sew coin purses, pencil pouches (etc), love photography and would like to maybe sell prints. Aaah! Any suggestions as to how to narrow things down? Or should I start with one thing and add to it? Thanks for any suggestions! :) xoxo Joy
Hi Joy — you’re cute with your “Joy of all trades”!
First, I’d suggest taking what you LOVE to do {because really, you’ll be making it over & over & over & over again} and then find a way to make it unique. Maybe you already make that “thing” in a unique way. I think the best ideas are ones that have a fun little background story that you can share with your community.
Another idea would be to take a few things you LOVE to do and work on a theme. Find items that relate to each other that you can make so you can create little bundled themes. This will help with sales and will make it easier for customers to purchase more than 1 item.
A third idea is to remember that you want people to recognize your work, so having a somewhat limited selected {or offering like-items/a common theme} could be super helpful ♥.
Great post, Gussy! I am terrible at having a “unified look” with things. I get bored easily and change my business card all the time. d’oh! I need to get better about it. Thanks for the tips! XO!
Maybe you keep your logo & contact info in the same place but you update WHAT you are featuring on your business cards?
Great idea! XO!
Wonderful tips!
I’m a new follower of your blog, and I love it! This is my favorite post so far – great Info!
So much positive reinforcement, you’re a gem.
Thanks for this post. I have been thinking about branding a lot of late.
I giggled at how you find out how to do things on google. When ever I ask my husband how to do something computerish he always says “google is your friend” hehe.
Meeka
Thanks for the down to earth answers! As a business owner for years, I have {seriously}, and I mean seriously struggled with my branding. I’ve even changed my entire business name. I’m just too fickle! :) I have finally stuck to a logo and tag line for a couple of years now, and am finally focusing on other aspects of branding {packaging, matching, having everything coordinate and flow}. I recently ordered samples of things for my packaging, and this post encouraged me to focus on what I’m trying to get across with my branding. Thank you so much! It’s so easy to get caught up in business and being busy and let your brand’s presence and presentation take a back burner!
I am a photographer, which is different, obviously, from a handmade business, but the majority of this still applies. Once again, thanks so much!
Branding! I feel like I can never read enough about this topic.
I feel like I have so much trouble in this area. I finally got a new name, blog, and shop [Big Cartel — hello!!] thanks to encouragement through the Indie Biz Course. I just feel like my umbrella is HUGE!
My dream is to open a brick and mortar selling designer fabrics and paper. [Basically, I live in a creative desert and I see a HUGE need for this type of shop.] I’m starting to focus my branding by asking myself the question…Would I have that in my shop? Does that fit into the atmosphere of my dream shop?
Do you think this is too broad??
Thanks, Maggie!!!
I’m a design student and we just spent the last two semesters learning about branding; we are actually in the process of re-branding a local adoption agency (complete with new logo and brand book)
I would totally recommend “The Brand Gap” by Marty Neumeier if anyone is interested in branding (or rebranding) themselves. It is a short read filled with thoughtful ideas and whimsical illustrations. I found it so helpful!
whoa. my head is spinning, and i’m in awe of all your biz stuff, friend! you go girl!! :D
Awesome post, very thought provoking! Thanks for sharing!
LOVED reading this post. I have a logo which I “brand” on everything that I do-business cards, tags, stickers for packaging, labels…etc. However, I think I struggle with doing too many things. When branding I think of narrowing it down to a few items, no? Right now my business is Papercutz but I have created a few categories in my Etsy shop called Papercutz Home, Papercutz Stationary, Papercutz Party & Papercutz Supplies. I love to CREATE and don’t want to be totally sold out to just one medium like paper or just one technique like stationary. I like to create it all. Do you think that will hurt me in the end???
hi sarah! my experience would be to have a common theme for all of your products — and from what you described above i think you’re on the right track. your common theme could be paper, but like you described it could be stretched in so many different directions (in a good way). you could even design limited edition or seasonal products if you have an idea that strays a bit from what you normally do :) don’t be afraid to take a risk!!! as long as you keep the focus of your brand and buziness in mind i think you’ll shine!
xoxo